​Privacy Policy for Email Marketing

Effective Date: 08/15/2018

At Hop In Bus Service LLC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you subscribe to our email marketing communications.

 

1. Information We Collect

When you sign up for our email list, we may collect the following information:

• Your name

• Email address

• Location (if applicable)

• Preferences and interests

• Interactions with our emails (e.g., opens, clicks)

 

2. How We Use Your Information

We use your information to:

• Send you promotional emails, newsletters, and updates

• Personalize and improve our content

• Analyze the performance of our email campaigns

• Provide customer support when needed

 

3. Consent

You consent to receiving marketing communications from us by providing your email address. You can withdraw your consent at any time by clicking the "unsubscribe" link in our emails or by contacting us at info@hopinbusservice.com.

 

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third-party service providers (e.g., email platforms like Mailchimp or ConvertKit) solely to deliver our email communications.

 

5. Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission is 100% secure.

 

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain data processing activities

To exercise your rights, contact us at info@hopinbusservice.com.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

8. Contact Us

If you have questions about this policy or your data, please contact:

Hop In Bus Service LLC

Email: info@hopinbusservice.com​

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Privacy Policy for Toll-Free Number with Recorded Line

Effective Date: 08/15/2018

Thank you for contacting us via our toll-free number. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect information when you call our toll-free number, mainly when the line is recorded.

 

1. Information We Collect

When you call our toll-free number, we may collect the following information:

• Your phone number (caller ID)

• Date, time, and duration of your call

• Audio recordings of your call

• Any personal information you voluntarily provide during the call

 

2. Purpose of Call Recording

We record calls for the following purposes:

• Quality assurance and training

• Verifying information and maintaining records

• Providing customer support and resolving disputes

• Ensuring compliance with legal or regulatory requirements

 

3. Consent to Recording

You acknowledge and consent to the recorded call by calling our toll-free number. If you do not wish to be recorded, please inform the representative immediately or choose an alternative method of communication.

 

4. How We Use Your Information

We use your information only for the purposes described above. We do not sell or rent your information to third parties.

 

5. Information Sharing

We may share your information with:

• Authorized employees or contractors who need it to perform their job duties

• Third-party service providers assisting with call handling or data storage

• Legal authorities, when required by law or to protect our rights

 

6. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All call recordings are stored securely and retained only for as long as necessary.

 

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your data

• Ask us to delete or correct your information

• Withdraw your consent to the recording

Please get in touch with us to exercise these rights.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and become effective upon posting.

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8. Contact Us

If you have questions about this policy or your data, please contact:

Hop In Bus Service LLC

Email: info@hopinbusservice.com​

Phone: 833-774-6746

​

Privacy Policy for Text Message Communications

Effective Date: 08/15/2018

At Hop In Bus Service LLC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when you opt-in to receive text message (SMS/MMS) communications.

 

1. Information We Collect

When you opt-in to receive text messages from us, we may collect the following information:

• Your mobile phone number

• Your name (if provided)

• Your consent to receive text messages

• Any responses you send via text

 

2. How We Use Your Information

We use the information you provide to:

• Send you promotional messages, updates, alerts, or reminders

• Communicate important service-related information

• Respond to your inquiries or requests

We do not share, sell, or rent your mobile information to third parties for their marketing purposes.

 

3. Message Frequency

Message frequency may vary depending on your interaction with us. You may receive messages periodically or based on specific triggers (e.g., appointment reminders, service updates).

 

4. Opting Out

You can opt out of receiving text messages anytime by replying "STOP" to any message. You may also contact us to opt out.

After opting out, you may receive a confirmation message, but no further texts will be sent unless you re-subscribe.

 

5. Data Security

We implement reasonable security measures to protect your personal information. However, no transmission method over mobile networks or the internet is 100% secure.

 

6. Third-Party Service Providers

We may use third-party service providers to deliver text messages. These providers are contractually obligated to protect your information and are not permitted to use it for any other purpose.

 

7. Children's Privacy

Our text message services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

 

8. Changes to This Policy

We may periodically update this Privacy Policy. Any changes will be posted on this page with the updated effective date.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our text message communications, please contact us at:

Hop In Bus Service LLC

Email: info@hopinbusservice.com​

Phone: 833-774-6746